Company had recently brought best in class chairs for their workstations. Their asset management system was good enough to tag all the assets at the organisation but had options only for monitoring few selected assets maintenance. Due to which only critical assets maintenance was tracked.
Every year after the summer season company started noticing a decline in the productive hours of employees. No one noticed the issues initially, but only when a occupancy data triggered indications of hours of workstation usage, they realise people are moving out frequently from the desk, especially after every summer season.
The real issue was only figured out when the maintenance management application revealed the chair repair pattern. Every year during summer time the air condition system setting used to adjust to suit out side temperature as a result in frequent temperature changes in the office atmosphere certain parts of the chair had developed cracks and hardness which was causing all the discomfort. The trend analysis of the maintenance request by using the digital tracking platform was the key to identify this issue.